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Consolvo Bikes: Where Service Means Everything

“Consolvo Bikes is the only choice for bicycle enthusiasts looking for a new bike or for parts and service in Southern New Brunswick.  They carry quality brands at reasonable prices and have a knowledgeable staff that can assist with choosing the right bike for the intended purpose and skill level of the rider.  Moreover, Consolvo Bikes offers a full service department that you can depend on for fast and affordable repairs.”

This is a testimonial from one of Consolvo Bikes customers. Their dedication to a wide variety of quality products and service is appreciated by bicycle enthusiasts around all of New Brunswick.  
Becky Consolvo, part owner with her husband Bill of Consolvo Bikes knows that she always had it in her to be an entrepreneur. Her father owned a business and she had been exposed to that environment while growing up. Becky knows that the more you put in to a business the more you get out of it. Since the shop opened in 1996 Becky says she’s poured all her energy into it.

Her favorite part of being the owner of Consolvo Bikes is working with people and helping customers. “A good bicycle is like a car, it’s an investment. It’s rewarding to help someone find that perfect bike they’ve been searching for.” Becky prides Consolvo Bikes on having excellent customer service. In March 2010 we opened Consolvo Bikes on Mountain Road in Moncton, NB and we moved Darlings Island Bike shop in December 2013 to Parkway mall in Saint John, NB.

Becky believes that having great selling, marketing and book keeping practices are key to the success of her business. Also, she has a philosophy that she will adapt to meet the needs of her customers. A business should be flexible and easily adaptable to the trends and needs of who you are serving. We are open 7 days a week at both locations to accommodate those who need sales or service. We also organize free weekly rides from April to October at both locations. They also have various contests throughout the year, where customers can win products from their store.

Becky comes from a background focused on recreation. The Consolvo’s resided in several different cities in the US, and changed employment frequently. Becky’s careers were mainly focused on recreation with positions as Recreation Director, Activities Director and swimming teacher. After years of traveling Becky, Bill and their three children finally settled in New Brunswick where Bill worked with Irving.

The two realized that they did not want to relocate any longer and would love to settle down in New Brunswick. They also wanted to have the flexibility and comfortable lifestyle that opening a business near their home could offer. Becky and Bill were both very active and recreation was a huge part of their home and work lives; they knew that a business in this sector would fit their lifestyles perfectly. Bill used to work at a bike shop years ago and was competing in bike races. Becky also competed in races for 6 years.  Being cyclists themselves they know what they would like to see in a bike shop, and try to provide this for their customers. They are serious about biking and since they are bicycle enthusiasts, they know about their products.

Consolvo Bikes’s commitment to quality products and service is exceptional. They supply an array of different brands, sizes, styles of bikes as well as clothing, shoes, and other lines of biking apparel. Consolvo Bikes has got all the bells and whistles including several brands of cross country skis, snow shoes, skate sharpening, and Fat Bikes; it’s truly a one stop shop for all your outdoor needs! Becky ensures that when you leave the store with one of their new products, it will be tested to guarantee that it is in top condition.

As advice for new entrepreneurs Becky has a few suggestions to offer. One is to network and be known by the public as much as possible. She has been a part of Chamber of Commerce for six years now and participated in other activities and groups. Consolvo Bikes formerly Darlings Island Bike Shop had special events that were known to the community, once a year they organized a bike swap that allowed customers to trade in their old bikes for store credit. That brought in a lot of customers. A piece of advice, is to start small, if you start small you can always grow, a mistake that many make is risking too much too soon, having a lot of overhead at the beginning can hurt you. It’s also important to be at the top of your game and Becky continues to learn through various training courses.

Becky and Bill Consolvo have expanded their business. They now sell items that are profitable during the winter months. They have over 500 bicycles on display at their Saint John store. Consolvo Bikes is going to continue to be a top provider of bicycle service in New Brunswick.

Becky is very pleased with her staff who run both shops providing a welcoming environment for customers. Consolvo Bikes in Moncton was voted number 1 in the 2014 Canadian Cyclist Best Bike Shop Survey.

Check out our Moncton website at www.consolvobikes.com and our Saint John website at www.nbbike.com as well as our Facebook Sites.
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